Skip to content
Laboratory Information Management System – LIMS
E-Commerce Consulting Services
Cloud Consulting Services
Infrastructure Setup and Maintenance
IT Security Audit Services
Network Setup Services
What is an ERP ?
What is a CRM ?
The Laboratory Information Management System – LIMS
The Digital Audit
Enterprise Resource Planning ROI
CRM customization services
Different type of CRM
Evaluate the cost of a CRM
Simple CRM survey
What is your priority while looking for a (new) CRM ?
Inbound Marketing focus: Interact with my website to get/track new leads (document, page access, chat, ecommerce...) and Google (Adwords, analytics...)
Customer Relationship focus: Customer database, Record Sales Activity/Funnel, Reporting
Customer Service focus: customer order history, online or call inquiry, ticketing, link with customer booking (hotel/car/flight...)
What do you hope to achieve with a (new) CRM ?
Have all my customer/contact in one place
More productivity for Sales and Marketing Team
Monitor my Sales and Marketing work (Management perspective)
Visibility over my Sales pipeline from unqualified lead to active customer
Get more leads
Convert more leads
Provide a better service to my customers
Avoid double input (website, CRM, ERP...)
Potential number of CRM user (sales, marketing, customer service, management)
Describe briefly your company business
Do you have an IT department/Team in your company?
Turnover in USD
Business / System Analyst