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Simple CRM survey
What is your priority while looking for a (new) CRM ?
Inbound Marketing focus: Interact with my website to get/track new leads (document, page access, chat, ecommerce...) and Google (Adwords, analytics...)
Customer Relationship focus: Customer database, Record Sales Activity/Funnel, Reporting
Customer Service focus: customer order history, online or call inquiry, ticketing, link with customer booking (hotel/car/flight...)
What do you hope to achieve with a (new) CRM ?
Have all my customer/contact in one place
More productivity for Sales and Marketing Team
Monitor my Sales and Marketing work (Management perspective)
Visibility over my Sales pipeline from unqualified lead to active customer
Get more leads
Convert more leads
Provide a better service to my customers
Avoid double input (website, CRM, ERP...)
Name of the Company
Please state your industry area
Art & Entertainment
Business & Professional Services
Beauty & health Care
Community, Social & Education
Finance & Insurance
Import - Export & Trading
Science & Technology
Wholesale - Retail
Potential number of CRM user (sales, marketing, customer service, management)
Turnover in USD
Describe briefly your company business
Do you have an IT department/Team in your company?
Business / System Analyst
How did you hear about us?
Using a search engine
Trough an advertisement